PROPTURE, system 02
Property operations platform
Runs property operations, with voice agents on the phones.
- Replaces
- Front-desk calls and maintenance coordination
AI voice agents for inbound and outbound calls
Calls answered at any hour, including overflow, with every outcome written back to your systems.
What is an AI voice agent?
An AI voice agent is software that holds a phone conversation. It listens, works out what the caller needs, takes action in your systems and replies in a natural synthetic voice. Ours answer inbound calls, place outbound follow-ups and reminders, book appointments during the call and write a summary to your CRM. Callers can ask for a person anytime.
Maintenance request
Property management line · synthetic voices
The problem
Missed calls cost revenue, staffing phones around the clock is expensive, and callers left on hold hang up.
Our approach
We build voice agents with natural, low-latency speech that answer inbound calls, place outbound follow-ups, qualify and book during the conversation, and write the outcome to your CRM. Callers can ask for a person at any point.
- Calls answered at any hour, including overflow
- Bookings made during the call
- A summary of each call in your CRM
How one run works
Each step is either fixed logic, a model doing the reading or drafting, or a person on your team. You decide which steps wait for approval.
Answer · voice agent
Greets and identifies the caller
Understand · intent agent
Works out what they need
Act · booking agent
Books, updates or resolves live
Log · crm agent
Writes the summary and next step
Voice agents · one run
Illustrative- AnswerGreets and identifies the callerVoice agent
- UnderstandWorks out what they needIntent agent
- ActBooks, updates or resolves liveBooking agent
- LogWrites the summary and next stepCRM agent
Calls answered at any hour, including overflow
What we build for you
We build voice agents with natural, low-latency speech that answer inbound calls, place outbound follow-ups, qualify and book during the conversation, and write the outcome to your CRM.
- 1
Inbound reception
Answer, identify the caller, understand the request and resolve or route it.
- 2
Outbound follow-up
Reminders, confirmations and lead call-backs, to contacts who have agreed to be called.
- 3
Actions during the call
Bookings, work orders and record updates made while the caller is on the line.
- 4
Call records
Transcripts, summaries and outcomes logged automatically.
Related systems in production
Your project starts from architecture we already run.
Your workflow
A system designed for the function you want to automate next, built on the same architecture as the ones above.
Discuss your workflow
Questions about AI voice agents
Used in
Do the voice agents sound robotic?
Judge for yourself: two sample calls are on this page. We use current neural voices with natural turn-taking, and replies usually start within a second of the caller finishing.
Is a voice agent the same as an AI receptionist?
Not quite. An AI receptionist is one kind of AI voice assistant: it answers your main line, books, answers questions and routes calls. A voice agent can also run outbound calls such as lead call-backs, reminders and check calls, and work inside a longer process like maintenance dispatch. Our AI receptionist page covers the front-desk setup.
Can a voice agent replace a call center?
For routine calls, partly. A voice agent can take order status, appointment changes, balance questions and after-hours overflow, and it answers many calls at once. Complaints, cancellations with a retention offer, and anyone who asks for a person still go to your agents. We usually aim it at shortening the queue and covering nights. Our guides on AI in the call center and on IVR versus voice agents go through the details.
What does a voice AI agency do?
A voice AI agency designs the call flows, connects the agent to your phone system, calendar and CRM, tests it on real calls and monitors it after launch. We do that work for you, so you are not left configuring a platform yourself. You review transcripts, and we adjust the scripts and rules from what they show.
Can a voice agent work as an AI appointment setter?
Yes. It calls back new leads or answers inbound inquiries, asks your qualifying questions, checks real availability and books the meeting into the right calendar during the call. The rep gets the booking with a summary of what the caller said.
Do you build AI cold calling?
Our outbound calls go to contacts who have agreed to be called: people who requested a demo, existing customers and booked appointments. We don’t recommend cold calling bought lists with AI voices. Consent rules such as the TCPA in the US make it a legal risk, and it tends to get your number flagged as spam.
How much does an AI voice agent cost?
There is a one-off build cost for call flows, integrations and testing, and a running cost driven mostly by call minutes and telephony. An agent that only answers and routes costs less than one that books, updates records and places outbound calls. The workflow audit ends with a fixed build price and a per-minute running estimate.
Can callers reach a person?
Yes. During staffed hours the call transfers to your team with a summary of the conversation so far. After hours, urgent calls go to your on-call number and everything else is logged with a callback task.
Do callers know they are speaking to AI?
Yes. Our agents introduce themselves as a virtual assistant and announce call recording, and we configure disclosure and consent for outbound calls to match the rules in your markets, such as the TCPA in the US.
Guides on AI voice agents
All articlesAI receptionist: what it does on a real call, what to hand to humans, and how to choose
An AI receptionist answers calls, books appointments and routes urgent issues to people. See a real call flow, compliance basics and how to compare vendors.
9 min read
AI cold calling and appointment setting: what works, what is restricted, and where reps step in
AI cold calling runs into consent law before it runs into technology. See the US TCPA and UK PECR basics and a compliant design for AI appointment setting.
8 min read
AI voice agent cost: per-minute pricing, build costs and a worked example
AI voice agent cost per minute and per call: telephony, speech-to-text, LLM, voice and platform fees from public price pages, plus build and monitoring costs.
7 min read
Other solutions
AI receptionist
A phone receptionist that answers calls at any hour, books appointments, answers questions and routes urgent calls.
Customer support
Support agents that resolve tickets by taking action in your systems, and escalate with context.
Sales automation
Follow-ups, meeting preparation and CRM updates handled by agents between every conversation.
Tell us about the calls your team can't keep up with.
A 30-minute call with an engineer. You will leave knowing what a system could do for that workflow and what it would take to build.
What happens next
- 1
Strategy call
We learn how the workflow runs today and what a good outcome would be.
- 2
Workflow audit
We map the process and measure where a system would save the most time.
- 3
Proposal
A written scope, timeline and fixed price for your first system. No obligation to build.